FAQs
Find answers to your most common questions about orders, delivery, returns, and more
You shall receive communication on WhatsApp and Email after placing your order successfully on the website. Additionally, you can also check this under the My Orders page after logging in on the website
For COD orders, you will receive a WhatsApp message to confirm your order. Your order will be shipped only after confirmation over WhatsApp. The confirmation message for COD orders on WhatsApp is active for 24 hours. In the event that you fail to confirm your order within 24 hours, please reach out to us on the same WhatsApp number (+91-9892376558) and our team will confirm your order manually. You can also write to us at listen@thewholetruthfoods.com
Shipping charges vary as per order value, and is mentioned under the ‘Price Summary’ on the cart
We try to ship all our orders within 24-48 hours of successful order placement on normal business days. Once the order is successfully shipped, you shall receive a tracking link on WhatsApp and Email to track your order. You can also track your order under My Orders page on our website. Additionally, you can also track your order using your AWB number on Track Order
We partner with reliable courier companies and last mile delivery partners to ensure your orders are delivered on time without any hassle. We shall strive to ensure timely delivery of your order within the estimated time mentioned on the checkout page. In the event of a delay due to factors outside our control, please reach out to us on WhatsApp at +91-9892376558 or write to us at listen@thewholetruthfoods.com and we shall do our best to help you
- Write to Uslisten@thewholetruthfoods.com
- Mailing Address
Fitshit Health Solutions Pvt Ltd
4th Floor, A Wing, Krislon House,Krishanlal Marwah Rd, Saki Vihar Rd, Andheri East, Mumbai,
Maharashtra 400072CIN: U10799MH2019PTC325879
- Working Hours:
9AM - 6PM IST
Monday to SaturdayPsst! We typically respond within one hour because your time matters